Recurring Payment

Keep your subscription payments on track with our easy automated options, whether through credit cards or e-mandatesā€”no more chasing late subscriber payments!

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Supports

Payment Channels

Betterpay offers two powerful recurring payment options: Credit Card recurring and Direct Debit via Emandate (OCBC exclusive). These solutions automate your billing process, reduce payment delays, and improve cash flow predictability. Choose the method that best suits your business needs and customer preferences.

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Cards
Direct DebitĀ (E-Mandate)
Subscription Payment

E-Mandate

Key features
  • Effortlessly manage subscription payments with automated, scheduled collections, reducing manual processing and administrative overhead.
  • Ensure timely, consistent revenue by automating recurring payments, minimizing late or missed payments from subscribers
  • Easily build custom subscription packages from our dashboard, whether its your subscription is fixed, flexible or a calculated type
    of package offering.

Frequently Asked Questions

1. What's the difference between Credit Card recurring and Direct Debit?

Credit Card recurring works with any credit card, while Direct Debit via Emandate that we offer is exclusive to OCBC customers. Credit Card method offers wider accessibility, whereas Direct Debit can have lower transaction fees and reduced declined payment rates.

2. How do I set up recurring payments for my business?

Integration is simple with our API. Our team will guide you through the setup process, and helping you create subscription packages using our builtin subscription builder. We'll ensure smooth implementation and provide ongoing support for your recurring payment needs.

3. What happens if a customer's payment fails?

Our system automatically retries failed payments according to your configured schedule. For Credit Card payments, we can attempt again or prompt for updated information. For Direct Debit, we'll notify you and the customer to resolve any issues promptly.

4. Can customers easily cancel or modify their recurring payments?

Yes, we provide a management dashboard for merchants to manage their recurring payments. They can update payment details, pause subscriptions, or cancel as needed. This self-service option reduces your administrative workload and enhances customer satisfaction.

5. How does Betterpay ensure the security of recurring transactions?

We employ bank-grade encryption and comply with PCI DSS standards for all transactions. For Credit Card recurring, we use tokenization to securely store payment information. Direct Debit via Emandate leverages OCBC's robust security measures for added protection

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Not sure which package is the best for your business? Talk to us and we will tailor it for you.

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