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Case Study

The Food Purveyor (TFP) Streamlines Daily Fund Transfers Using BetterPay's Recurring API and Host-to-Host Infrastructure

Written by
John Doe
Published on
22nd January 2021

Company Background

The Food Purveyor (TFP Retail Sdn Bhd) is a household name in the premium grocery segment with multiple retail outlets across Malaysia. Known for its high-quality fresh produce and customer-centric service,The Food Purveyor operates on a fast-moving retail model that demands efficiency in both front-end and back-end operations—including finance and treasury management.

Integration Objectives

The Food Purveyor aimed to:

  • Consolidate daily cash collections from all retail locations into a central bank account.
  • Eliminate manual fund transfers and reduce administrative workload.
  • Speed up the fund approval process with direct bank integration.
  • Enhance the accuracy and timeliness of fund reconciliation.
  • Improve security and compliance with bank-level encryption standards.

BetterPay’s Solutions

To meet these objectives, BetterPay deployed a tailored payment automation infrastructure built on two core technologies:

  • Recurring API: Automates scheduled fund transfers daily to a centralized account.
  • Host-to-Host (H2H) Infrastructure: Enables direct, secure integration with TFP’s banking partner for straight-through processing (STP).
  • Secure Bank-Grade Encryption: Protects sensitive financial data and transactions using industry-standard encryption protocols.
  • Automated Reconciliation Engine: Simplifies the reconciliation process with real- time tagging and matching of incoming funds.

Integration Process and Results

Integration Process

  • Assessment Phase: BetterPay worked with the TFP’s finance team to map out the current workflow and identify automation points.
  • System Setup: Recurring API schedules and H2H integration were implemented and tested in collaboration with the bank.
  • Go-Live: After successful pilot testing, the system was deployed across and going live with zero disruption to existing operations.

Results Achieved

  • 100% Automation of fund transfers: No manual uploads or approvals needed.
  • Faster Processing: Straight-through processing reduced fund transfer delays.
  • Improved Efficiency: Finance team freed up to focus on analysis, forecasting, and business strategy.
  • Real-Time Reconciliation:Immediate visibility of transactions, reducing financial close cycles.
  • Secure Transactions:Fully encrypted, compliant with bank-grade security standards.

Conclusion

BetterPay’s Recurring API and Host-to-Host infrastructure provided TFP with a robust, scalable, and secure solution to streamline their financial cash management operations. The automation of daily cash consolidation, fund approvals, and reconciliation has led to increased efficiency, better cash visibility, and empowered their finance team to take on more strategic roles.

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